Return & Refund Policy

30-Day Return Policy

We offer a hassle-free 30-day return policy from the date of delivery. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange.

Return Conditions

• Product must be unused and in original packaging
• All tags and labels must be intact
• Original invoice must be included
• Product should not show any signs of wear

Refund Process

Once we receive your returned product, our quality team will inspect it. If approved, your refund will be processed within 7-10 business days to your original payment method.

How to Initiate Return

1. Contact our customer support at info@thesoulcart.com
2. Provide your order number and reason for return
3. Our team will provide you with return instructions
4. Ship the product back to us